Cnam

[burris]

Since this morning my CID is only showing the inbound calling numbers..also repeated in the name slot.
I would suspect that since I am on the Chicago or ? server, that is the reason.

Anyone else seeing this from Chicago or wherever we were re-pointed?

[usa2k]

Looks to be the case again.
My old ticket was Ticket ID: EFH-649837 from 2/15 and was corrected quickly at that time.
Did you put a ticket in?

[burris]

As I said, I have a feeling this may be due to the new server switching going on.
At this stage, it's not important enough for me to bother..

[VOIPoBrandon]

Burris,

Is the primary issue in regards to your Outbound Caller-ID / CNAM that is showing, is incorrect? Also the inbound issue is where the Phone Number is duplicated in the spot of both "Display" + "Phone Number" is that what you are referencing, please advise -- thanks!
________
Medical marijuana

[burris]

Hi, Brandon..

What I see is on the inbound.

The calling number appears in both slots...No CNAM

Thanks....

burris

[usa2k]

Hi, Brandon..

What I see is on the inbound.

The calling number appears in both slots...No CNAM

Thanks....

burris

Same here.

[VOIPoBrandon]

Can you guys reproduce the issue once more and PM me a Call-ID please, thanks!

[burris]

Brandon...
Calls that came in after 5:09pm my time are OK now.

Did you work your magic again.

[usa2k]

Mine continues to show the Number in place of CNAM.
Conversely, my Reseller Account shows Livonia MI for the same inbound call.
(My cell phone.)

[VOIPoBrandon]

Brandon...
Calls that came in after 5:09pm my time are OK now.

Did you work your magic again.

Great, glad to hear its working now, slight bug introduced by upstream carrier changing their included headers upon routing calls to us.

All should be resolved, please advise if otherwise -- thanks!