Anyone else hate status announcements via twitter

[eagle 1]

Anyone else hate status announcements via twitter?

I refuse to use it, and even if I didn't it is not allowed at work. I understand Voipo wants to be current and use Facebook and twitter. It is the thing to do these days, but come on...

I can't be the only one who cannot use Twitter or Facebook on work systems. And no, i will not add twitter to my phone....

Should I just not continue using Voipo? The current promotion does sound very good due to price, but lately have been seeing a lot of problems. And the promotion is so low, will the Voipo systems be overloaded like today and thus service will be worse? Maybe I should just add the money from the two accounts to my cellular family plan..ugh

The worst has been the support line is too busy, please enter a support ticket...that is really the worst problem...

They do answer tickets timely, but I do not always have time to go to a computer and enter a ticket...calling via cell should do more than getting a recording telling you all lines are busy...ugh


Sorry for the rant...feel free to delete or whatever

[happygator]

Ditto! You won't find me searching out announcements on Twitter or Facebook. How did you know to go to either today? I didn't see any reference in the promo email they sent out...

[eagle 1]

Ditto! You won't find me searching out announcements on Twitter or Facebook....

How did you know to go to either today? I didn't see any reference in the promo email they sent out...

A friend of mine called me to thank me (rag on me) for getting him to use VOIPO, his phones were not working.....He told me he saw the twitter thing on the forums...

[mikeb]

I think the purpose of using Twitter for service interruption announcements was to provide a communication source that is not affected if Voipo has a catastrophic failure that disables the Voipo web site and the Voipo forum.

I don't own a cell phone and have never used Twitter to send messages, but I do subscribe to the RSS feed from Twitter for Voipo announcements. The Voipo announcements arrive in my Outlook mail just like other emails.

[eagle 1]

"The Voipo announcements arrive in my Outlook mail just like other emails."

Not if Twitter feeds are blocked via mail servers and/or firewalls...Nice thought tho

[timreichhart]

I was talking to a friend and I told him I hate it when voipo uses twitter voipo just needs to make a page just for outages instead of using twitter.

[stevech]

Twitter et al blocked by most corporate firewalls/policy.
BAD idea to rely on it for other than social crud.

[VOIPoTim]

We are looking at the possibility of setting up a secondary status site. The reason most people use Twitter is that it's easy to update, will SMS/e-mail all the followers with updates and provides an organized, fast way to communicate back and forth and share the info.

I do see the point though which is why we're considering setting up something up to go with it. We already have monitoring in other facilities so we could likely put something up there pretty easily.

[MarkTomlinson]

Tim, how about doing a "status" page with an RSS feed. Then we can include it in our favorite RSS readers (I use my Google home page).

For instance, here's what OpenDNS does,
http://system.opendns.com/feed/

[sr98user]

I am using Google reader with Voipo Twitter feed. That's how I get Voipo announcements.