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  1. Sample Number Transfer Letter of Authorization Sample LOA:  http://www.voipo.com/Porting.pdf --- VOIPo Letter of Authorization Thank you for selecting VOIPo. Number Portability allows you to keep your current number while changing your service provider. Upon receipt of ... Read More
  2. How do I transfer/port my existing home phone number? We are able to port your existing number at no additional cost. Please note that the process will take 1-2 weeks, and in extreme scenarios it may take up to 45 days. The account / number must remain active at the previous provider until... Read More
  3. Am I able to transfer my cell phone number to VOIPo? We are able to port your existing wireless number at no additional cost. Please note that the process will take 1-2 weeks, and in extreme scenarios it may take up to 45 days.... Read More
  4. Will I be provided with a Temporary Number while my number transfers/ports to VOIPo? When you sign up for VOIPo Residential / Small Business and request to transfer a number, a free "Virtual Number" (serves as a temporary incoming number) is provided at no additional cost. Please conta... Read More
  5. Listings in public directories once number ports/transfers into VOIPo.  When you choose to transfer your existing number to VOIPo, we submit your number transfer request and retain the current directory listing. This means that whatever your previous listing was, this will be the same remain with VOIPo services. ... Read More
  6. Can I port my toll-free number to VOIPo? Yes, VOIPo offers the option of porting in your toll-free number.  For a detailed guide on how to port your telephone number, please visit our Number Porting Article.... Read More
  7. Star Code/Feature Code List *20 - Call Forwarding (Include Destination Number) Example: *205551113333 *21 - Disable Call Forwarding *22 - Do Not Disturb - Send to Busy *23 - Do Not Disturb - Send to Voicemail *2... Read More
  8. Can I keep my own private phone number inventory? Yes even though we do have a large availability of numbers it is constantly changing, you can do this to ensure that you have available phone numbers for your clients needs at all times.  You can obtain phone numbers for your private inventory b... Read More
  9. How can I create an account? You can create an account simply by logging into your Reseller Account and navigating as follows: Accounts -> Create Accounts.  You will first be required to select the type of account you are wanting to create, the options available will be ... Read More
  10. How can I cancel an individual phone number? You can cancel an individual phone number simply by logging into your Reseller Account and navigating as follows: Billing -> Upcoming Transactions.  You will then be able to locate the specific item you are wishing to cancel (in this case the... Read More
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