Knowledgebase and FAQs - VOIPo

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  1. Sample E911 Disclaimer E911 Disclaimer  VOIPo provides you with phone services over your broadband connection. There is an important difference between the VOIPo service and the phone service provided over a traditional phone line -- this difference is that the 9-1... Read More
  2. Sample Terms of Service The use of services provided by VOIPo LLC [hereafter referred to as "VOIPo"] constitutes agreement to these terms. BY ACTIVATING OR USING THE SERVICE, YOU REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT AND THAT YOU HAVE READ AND UND... Read More
  3. Linksys RT31P2 Installation Guide Connecting Your VOIPo Adapter (Linksys RT31P2)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your router.  Within 5 minutes the adapter should configure itself and be ready to use.   1)&nb... Read More
  4. Grandstream HT502 Installation Guide Connecting Your VOIPo Adapter (Grandstream HT502)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your internet connection.   1)  Phone - Plug your telephone in... Read More
  5. Linksys PAP2T Installation Guide Connecting Your VOIPo Adapter (Linksys PAP2T)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your router.  Within 5 minutes the adapter should configure itself and be ready to use.   1)  Phone -... Read More
  6. Will dangerous weather affect my VOIPo service?  As long as your internet connection is functional and your VOIPo device is powered, you'll be able to use your service regardless of the weather outside. VOIPo Support cannot guarantee the up-time through acts of nature that could ina... Read More
  7. What is E-911?  E-911 stands for Enhanced 911. This service is provided where available as a VOIPo customer. When you place a call to 911 your information is sent to the nearest Public Safety Answering Point (PSAP). With E-911, operators no longer need to ask ... Read More
  8. How do I order a Virtual Number? To order a Virtual Number:        1) Log into your vPanel Account Management Tool account.voipo.com        2) Click the "Features" tab        3) Click "Virtual Num... Read More
  9. Grandstream HT701 / HT702 Installation Guide Connecting Your VOIPo Adapter (Grandstream HT701 / HT702)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your internet connection.   1)  Phone - Plug your tele... Read More