Knowledgebase and FAQs - VOIPo

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  1. Changing the vPanel password.  Please follow the steps below to change your password:      1) Log into your vPanel Account Management Tool account.voipo.com      2) Click the "Account" tab      3) Then click "Pass... Read More
  2. Speed Dial (Custom Outbound Route) To setup speed dial, login to the vPanel at account.voipo.com         1) Click on "Features"         2) Click on "Speed Dial" on the left column         3) In the "S... Read More
  3. If I purchase a device from VOIPo will it be locked to your service? It will not be locked to our service.  If you wish to take the device elsewhere you are free to do so.... Read More
  4. Will dangerous weather affect my VOIPo service?  As long as your internet connection is functional and your VOIPo device is powered, you'll be able to use your service regardless of the weather outside. VOIPo Support cannot guarantee the up-time through acts of nature that could ina... Read More
  5. Telemarketer Block  Telemarketers are getting more and more crafty these days. We have integrated a telemarketer block system driven on community based submissions.  If you enable this feature, any calls flagged by you or other VOIPo users... Read More
  6. Network Failover Forwarding  Did the kids bring down the home Internet again?  With Failover Forwarding, simply specify an alternative contact number and our system will automatically forward calls anytime you've lost connection to our network.  By default F... Read More
  7. Outgoing Caller ID Select between sending your outgoing caller ID, marking your call as Private, or blocking all outgoing caller ID information (will typically show as Unknown). Available under your vPanel Account Management Tool account.voipo.com     &n... Read More
  8. Do Not Disturb Not in the mood for conversation? Turn 'DND' on, and all calls will be forwarded to voicemail or a busy tone. From your vPanel Account Management Tool account.voipo.com       1) Click on "Features"     ... Read More
  9. Call Blocking (Custom Inbound Route)  Route calls based upon your own unique criteria, all from the comfort of your web based vPanel account (located under Features -> Call routes-Incoming). Add specific numbers to route, define groups/contacts, or create your own custom rules ... Read More
  10. Call Forwarding Instantly forward all calls to an alternative phone number of your choosing. Additionally, you may forward calls based on a custom pre-defined criteria (Custom Inbound Call Routing). To setup call forwarding, login to your vPanel at account.v... Read More
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