Knowledgebase and FAQs - VOIPo

Toll Free: 949-829-4200

Amazing Customer Service

Articles Search Results

  1. How can I stop my account balance from going negative? You can setup and use our auto replenishment feature.  This will allow you to maintain a positive balance so your calls and service will always be available since VOIPo's reseller program is all prepaid.  Once your balance hits $1.00 y... Read More
  2. How do I access VOIPo's reseller forums? You can add your forum account username, simply login to your Reseller Control Panel and click on Preferences at the top.  You will then be able to submit a forum account username under "Forum Account Activation" to grant yourself access to the ... Read More
  3. Can I use my own hardware with VOIPo? You are able to use your own hardware.  You can even have us provision it for you if it is a supported device i.e. RT31P2, PAP2T, or HT-502.  In order for us to provision your device hardware simply login to your Reseller Control Panel and ... Read More
  4. Can I order hardware from VOIPo? You are able to purchase hardware from us.  You can do this in your Reseller Control Panel, simply navigate as follows: Hardware -> Order Hardware, you will then be able to specify the name and address of where you wish for this hardware to b... Read More
  5. Can I move my current VOIPo accounts over into my reseller account? Yes you may, simply submit a ticket requesting for us to complete this task for you, be sure to include your reseller account username and the account usernames you wish for us to migrate into the reseller account.  We will then credit your rese... Read More
  6. Basic Troubleshooting Guide If you are experiencing any of the following issues, your router or internet gateway may need additional configuration:   -  No audio - Incoming calls not ringing - Dropped calls   ... Read More
  7. Linksys PAP2T Installation Guide Connecting Your VOIPo Adapter (Linksys PAP2T)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your router.  Within 5 minutes the adapter should configure itself and be ready to use.   1)  Phone -... Read More
  8. Grandstream HT502 Installation Guide Connecting Your VOIPo Adapter (Grandstream HT502)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your internet connection.   1)  Phone - Plug your telephone in... Read More
  9. Linksys RT31P2 Installation Guide Connecting Your VOIPo Adapter (Linksys RT31P2)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your router.  Within 5 minutes the adapter should configure itself and be ready to use.   1)&nb... Read More
  10. Does VOIPo offer unlimited reseller plans? No, VOIPo only offers a usage-based reseller plan which bills for minutes used. Resellers are free to offer unlimited plans to their clients, but will be billed for the actual usage.... Read More
Displaying 51 to 60 out of 70 articles found First Page Previous Page Page 6 of 7 Next Page Last Page