Re: Outage? and can't get to secure.voipo.com to open a ticket either
Quote:
Originally Posted by
Dave_N
No, I am not using BYOD. I am not at home but if I dial my home number it is now being answer by voice mail. It was Ring no answer.
Go ahead and open a ticket or give us a call so we can look into this for you. Everything should be normal at this time.
Re: Outage? and can't get to secure.voipo.com to open a ticket either
Quote:
Originally Posted by
Dave_N
No, I am not using BYOD. I am not at home but if I dial my home number it is now being answered by voice mail. It was Ring no answer.
And I can get to vpanel now and it show my devices connected.
Re: Outage? and can't get to secure.voipo.com to open a ticket either
I can also confirm a blip on central01 between 3:05 PM and 3:15 PM PDT when my asterisk had to re-attempt registrations because of timeouts. My traceroute is,
traceroute to central01.voipwelcome.com (67.228.251.106), 30 hops max, 40 byte packets
1 unknown (192.168.1.1) 3.673 ms 3.657 ms 3.640 ms
2 * * *
3 te-3-4-ur03.santaclara.ca.sfba.comcast.net (68.85.190.249) 26.345 ms 26.344 ms 26.330 ms
4 te-8-2-ur01.santaclara.ca.sfba.comcast.net (68.87.226.74) 26.315 ms 27.291 ms 27.275 ms
5 be-30-ar01.sfsutro.ca.sfba.comcast.net (68.87.226.185) 30.355 ms 30.344 ms 30.327 ms
6 pos-1-8-0-0-cr01.sanjose.ca.ibone.comcast.net (68.86.91.229) 31.318 ms 23.092 ms 20.929 ms
7 pos-0-8-0-0-cr01.losangeles.ca.ibone.comcast.net (68.86.85.82) 31.414 ms 31.398 ms 31.384 ms
8 pos-0-14-0-0-cr01.dallas.tx.ibone.comcast.net (68.86.85.142) 66.382 ms 66.373 ms 71.508 ms
9 softlayer-cr01.dallas.tx.ibone.comcast.net (75.149.228.34) 71.495 ms 68.406 ms 69.397 ms
10 po2.dar02.dal01.dallas-datacenter.com (66.228.118.207) 69.383 ms 69.410 ms 70.981 ms
11 po2.fcr04.dal01.dallas-datacenter.com (66.228.118.218) 65.547 ms 67.151 ms 67.109 ms
12 central01.voipwelcome.com (67.228.251.106) 67.097 ms 58.515 ms 65.943 ms
Re: Outage? and can't get to secure.voipo.com to open a ticket either
Tim could a Vpanel outage cause other servers to have a problem even if for just a short time. It's kind of odd how the moment "The Planet" went down I was unable to call out and others had issues too.
Re: Outage? and can't get to secure.voipo.com to open a ticket either
During the time when I could not make or receive calls, I was able to PING and Trace to central01 without any problems. However I got many registration errors on my asterisk box. I'll look in the log file and see what it thought was wrong.
Several of these in my log files around 17:12 central time:
[2009-05-12 17:11:09] NOTICE[2911] chan_sip.c: -- Registration for 'mydidnumber@central01.voipwelcome.com' timed out, trying again (Attempt #2)
Seems like maybe a bigger Dallas based outage or something?
Re: Outage? and can't get to secure.voipo.com to open a ticket either
Is VPanel still having issues? I can't get into the 'contacts' panel (under the features tab). Anyone else?
Re: Outage? and can't get to secure.voipo.com to open a ticket either
Quote:
Originally Posted by
Xponder1
I checked The Planets own forums and the last update posted a moment ago says "We may have a lead, specific to a certain subnet range. This is still unconfirmed, but the network guys are all on the conference bridge working on different parts."
So in English they dunno what is wrong lol.
I still can not get Google to load. Off topic but is anyone else able to pull up google.com?
I have ATT DSL and that the internet was never a problem.
VOIPo had me on East and I went down. I moved to Central and all is well..
Re: Outage? and can't get to secure.voipo.com to open a ticket either
Quote:
Originally Posted by
voipinit
Is VPanel still having issues? I can't get into the 'contacts' panel (under the features tab). Anyone else?
I just loaded contacts with no issue.
Re: Outage? and can't get to secure.voipo.com to open a ticket either
Quote:
Originally Posted by
burris
I have ATT DSL and that the internet was never a problem.
VOIPo had me on East and I went down. I moved to Central and all is well..
Well I promise you that the outage was real.
http://forums.theplanet.com/index.ph...0&#entry601238
Re: Outage? and can't get to secure.voipo.com to open a ticket either
I also show registration failed from 17:52 to 18:12 est for central01. everything fine now
also timeout for registration from 14:12 to 14:21, then again 14:26 to 14:42
Tracing route to central01.voipwelcome.com [67.228.251.106]
over a maximum of 30 hops:
1 10 ms 8 ms 7 ms wsip-68-99-159-33.ri.ri.cox.net [68.99.159.33]
2 8 ms 7 ms 8 ms clvdcmtb04.cl.ri.cox.net [98.173.132.5]
3 9 ms 6 ms 8 ms ip98-173-132-97.cl.ri.cox.net [98.173.132.97]
4 16 ms 15 ms * chgobbrj01-ae0.r2.ch.cox.net [68.1.0.222]
5 16 ms 18 ms 16 ms ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.3.98]
6 42 ms 38 ms 43 ms as-1.r21.dllstx09.us.bb.gin.ntt.net [129.250.3.17]
7 * 45 ms 39 ms po-3.r03.dllstx09.us.bb.gin.ntt.net [129.250.4.182]
8 43 ms 41 ms 37 ms te1-1.cer01.dal01.dallas-datacenter.com [157.238.228.10]
9 79 ms 210 ms 42 ms po1.dar01.dal01.dallas-datacenter.com [66.228.118.201]
10 * 43 ms 38 ms po1.fcr04.dal01.dallas-datacenter.com [66.228.118.214]
11 39 ms 42 ms 39 ms central01.voipwelcome.com [67.228.251.106]
Trace complete.
