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Thread: Is it good practice/good etiquette to test E911?

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  1. #1
    Join Date
    Mar 2007
    Posts
    478

    Default Re: Is it good practice/good etiquette to test E911?

    What I did: called non-emergency number, told them I had gotten Vonage (that's all they would have heard of LOL) and asked if I could test 911 (mid-morning). They said sure. I did. It worked.

  2. #2
    Join Date
    Sep 2008
    Location
    Southwest MO
    Posts
    219

    Default Re: Is it good practice/good etiquette to test E911?

    That is what I was going to mention. I spoke with the 911 manager for my area who I know, and he said it would be best to contact the county PD non-emergency number to clear it first. That's cool because I have wanted to test for a long time!

  3. #3
    Join Date
    Feb 2007
    Posts
    801

    Default Re: Is it good practice/good etiquette to test E911?

    In my area, the local PD does NOT handle 911 calls--there is a county-wide dispatch office. Not knowing that at the time, I called the local PD, and they gave me the number to dial.

    When I called to inquire, the person answering the phone said, "911, can you please state the nature and location of your emergency?" Turns out the 'back line' for our PSAP (dispatch) is the same as the 10-digit non-emergency-trunk number. (ie. the number you'd set to dial 911 from your ATA's dial plan if your provider doesn't offer 911 service) When I told them why I was calling, they acted as if they got this type of request all the time and that calling back via 911 was OK at that time. Called, and it worked fine, both with Voipo and CallVantage.

  4. #4
    Join Date
    Mar 2007
    Location
    Operator...I've been Cut off! (Marie Antoinette's Last Voip Call)
    Posts
    569

    Default Re: Is it good practice/good etiquette to test E911?

    Quote Originally Posted by dswartz View Post
    What I did: called non-emergency number, told them I had gotten Vonage (that's all they would have heard of LOL) and asked if I could test 911 (mid-morning). They said sure. I did. It worked.
    I did something slightly different, I called them and told my wife to start screaming at the top of her lungs in the background so we could really test the service.

    Just a little Thursday morning humor from the east coast......

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