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Anyone having virtual #/voicemail problems?
I had several people tell me today that they called me on my virtual # and left a message, even though I have no indication of a voicemail. I checked, and calling the virtual # rings my primary line properly, but if I don't answer, calls on the virtual # ring to a separate vm box, which is not how it's set up. VPanel only shows the single voicemail box (which is correct), but that also means I cannot access any of these messages left on the virtual #. VPanel also shows "no mailbox" under the virtual number section, and calls to my virtual # get the generic "the person at extension # (virtual #)" greeting.
Hopefully this glitch is just isolated to my account. But anyone who has a virtual # sharing a voicemail box with the primary line may want to verify everything is working properly.
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