Quote Originally Posted by Montano View Post
I'm having problems with my Express DID. It was working perfectly till support decided to make changes to it, that I did not ask them to do. The problem was that my Residential DID was not able to call my Express DID. Now my Express DID is dead and does not ring through. Support told me that "Perhaps a reboot may need to correct this." What exactly am I supposed to reboot ? The Express DID simply forwards to another number.

Ticket # TGJ-936134
Actually in these instances you need to unplug the "virtual adapter" and hold it over your head and cluck like a chicken. This will give you the same results but at least you will feel like you accomplished something.