Alternate Device Testing

[Russell]

Well I see a couple of problems with it. First they are on two different servers. That could cause issues. Second they are using the same ports. It's now 3:33PMCST and the ATA is still going strong.

Isn't that also true when you use a softphone and ATA at the same time?

[Xponder1]

Isn't that also true when you use a softphone and ATA at the same time?

It used to be until they put all the new softphones on some other server. I personally caused a network outage with my softphone/ata combo months ago.

[Xponder1]

Another update for those of you with this device. Still no problems with the device. So its been up about 48 hours now.

[chpalmer]

plugged mine in today for first time in two weeks or so. Wont register today.

Normal support channels??

[Xponder1]

plugged mine in today for first time in two weeks or so. Wont register today.

Normal support channels??

Ya thats what I would do. I was going to report I had a issue with mine today but I think it was because i had two simul ring numbers setup. I removed the second number and life returned to normal.

[chpalmer]

Thanks!


I just remembered that when I had it up before I had put it in parallel with my router up against the cloud.

Today I tried from behind the pfsense box. Ill give it a try paralleled again later after working hours....

[chpalmer]

Mine is pointed at west01 and I have no way to change it to byod in vpanel. Ill have to go back to the pap2 till support can look at it after the weekend....

[Xponder1]

Mine is pointed at west01 and I have no way to change it to byod in vpanel. Ill have to go back to the pap2 till support can look at it after the weekend....

Does it connect?

[VOIPoTim]

These are being provisioned to the BYOD server and using BYOD credentials.

Did you change the hostname to west manually? If so, the credentials are prob still the BYOD ones if they came from provisioning.

[Xponder1]

Mine is still working. I have tested the router and it works fine.