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Re: BETA Testers Needed: New Real-Time Billing
All of you that PMed volunteering have the new Call Logs enabled in your account now. I'll reply to individual PMs tomorrow.
Do not worry about the cost listed, it's just there for tracking and is not factoring in your free/included minutes. It is not being use for live billing.
Here are the rates plugged in to it right now:
Inbound - $0.01
Toll-Free Inbound - $0.03
Inbound via SIP - $0
Outbound: $0.015
Outbound via SIP: $0
Basically we just need you guys to watch calls/do test calls to make sure they are being rated correctly. We bill in 60 second increments so everything is rounded to whole minutes.
If you want to make test calls, please feel free to do so. We won't be billing your accounts for usage this month.
You will also notice a "Call ID" in the call log right now. This is just our internal ID which we have for all calls and is used for tracking. So if you see a call billed incorrectly, give us the call ID and we can look it up.
On a side note, we also have full SIP traces stores for ALL calls (including residential) that we keep on a rolling 7 day basis. We're going to integrate this into vpanel somehow cal so if there is a problem call we won't need you guys to do a trace with us scheduling it, we'll just be able to pull up that Call ID and already have it.
If anyone else with an express account wants to do test calls to help test (usage won't be billed to you), please let us know.
If you have a fax only or residential account, we don't need to test this billing (since unlimited), but appreciate you offering. Right now this is only for Express toll-free and forwarding accounts.
Later this week, we'll be testing international for residential though and I'll make another post for volunteers for that at that time to make some test international calls.
Last edited by VOIPoTim; 11-11-2009 at 03:17 PM.
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