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Thread: Rollover to line 2 if line 1 busy?

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  1. #1

    Default Re: Rollover to line 2 if line 1 busy?

    Quote Originally Posted by tesla View Post
    I currently have standard Verizon service and 2 phone numbers. It is set up so that if line 1 is busy, an incoming call rolls over to line 2. Is there a way to set up Voipo to have the same behavior? I understand that the Voipo second line is a cloned line. Would I need to purchase a virtual number to do this?

    Thanks.
    I have been requesting a busy call transfer for quite some time now. The true answer to your question is no. With a virtual number and call hunt, calls to a busy line number one will first go to call waiting, then voicemail. Right now, the only option is to have both lines ring on every call which can be a little annoying.

  2. #2
    Join Date
    Nov 2009
    Posts
    2

    Default Re: Rollover to line 2 if line 1 busy?

    Quote Originally Posted by mrkarron View Post
    I have been requesting a busy call transfer for quite some time now. The true answer to your question is no. With a virtual number and call hunt, calls to a busy line number one will first go to call waiting, then voicemail. Right now, the only option is to have both lines ring on every call which can be a little annoying.
    Thanks for the information. Do you know if "busy call transfer" is something that is on the horizon at Voipo?
    Last edited by tesla; 11-19-2009 at 01:11 PM.

  3. #3
    Join Date
    Nov 2009
    Posts
    7

    Default Re: Rollover to line 2 if line 1 busy?

    Quote Originally Posted by tesla View Post
    Thanks for the information. Do you know if "busy call transfer" is something that is on the horizon at Voipo?


    I hope so it will convince me to join

  4. #4
    Join Date
    Jul 2008
    Posts
    19

    Default Re: Rollover to line 2 if line 1 busy?

    Years ago in my POTS days I had that feature with two separate lines and it cost me $0.50 a month extra. They called it EVO. It was great.

    ". . . this is suppose to be torture, not therapy!!!"

    – Minerva Mayflower, Hudson Hawk

    I'm just sittin' on the Beach makin' sure each grain of sand is in its proper place.

  5. #5
    Join Date
    Apr 2010
    Posts
    8

    Default Re: Rollover to line 2 if line 1 busy?

    Quote Originally Posted by johndavid View Post
    I hope so it will convince me to join

    I wonder if this feature has been added yet. I also would need this feature; thanks for bringing it up.

  6. #6
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Rollover to line 2 if line 1 busy?

    Maybe I don't understand, but with the cloned line....when we are on a call on either line and another call comes in, not only will the CID show up, but the other line will ring...allowing the call to be answered.
    This is normal functioning for me without any additional settings.

  7. #7

    Angry Re: Rollover to line 2 if line 1 busy?

    Still waiting for the busy call transfer...

  8. #8
    Join Date
    Jul 2008
    Posts
    19

    Default Re: Rollover to line 2 if line 1 busy?

    Quote Originally Posted by burris View Post
    Maybe I don't understand, but with the cloned line....when we are on a call on either line and another call comes in, not only will the CID show up, but the other line will ring...allowing the call to be answered.
    This is normal functioning for me without any additional settings.
    What I think people are looking for other than the way it is, which is what I would like also, is when a call comes in the line you are on does nothing. You wouldn't know that a call was coming in, other than the other line ringing. (That call waiting tone is horrendous and interrupts my call.) Then when the second/Cloned line rings, it's as if it were a totally separate line and an unassociated call. I'm wondering if I can turn off Call Waiting, it might cause this to happen that way?

    UPDATE:
    In the VPanel, there is an area under Beta > Misc = FXS Port Control where the option looks to enable what we are asking for. I have shut off Call Waiting for both lines with Busy forward to VoiceMail default. If this does what it implies the outcome should be exactly what, at least what I am looking for.
    Last edited by FarmerBob; 02-22-2011 at 01:23 AM.

  9. #9
    Join Date
    Mar 2009
    Posts
    513

    Default Re: Rollover to line 2 if line 1 busy?

    Quote Originally Posted by FarmerBob View Post
    (That call waiting tone is horrendous and interrupts my call.)
    Which adapter is this with? What version of firmware is running on the adapter?
    Russell

  10. #10
    Join Date
    May 2009
    Posts
    325

    Default Re: Rollover to line 2 if line 1 busy?

    Quote Originally Posted by FarmerBob View Post
    In the VPanel, there is an area under Beta > Misc = FXS Port Control where the option looks to enable what we are asking for. I have shut off Call Waiting for both lines with Busy forward to VoiceMail default. If this does what it implies the outcome should be exactly what, at least what I am looking for.
    I suspect this will work only if you have a cloned line, not an add-on line. In order for it to work with an add-on line, there would have to be a choice under "Busy Preferences" to forward to the add-on line (or to any number). I would love to see this.

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