Quote Originally Posted by voipinit View Post
Yeah, rebooting is not necessary routinely. Maybe Cory meant it is being re-provisioned every hour (should not occur when the phone is in use or off-hook), and that should never break a call, if it is support needs to get involved.
Hopefully it wouldn't kill a current call but it certainly would prevent a call from coming in.

The biggest issue for me is we have 2-line cordless Dect phones and everytime the router reboots and connection is lost to the phones two BIG BRIGHT RED error lights (1 for each line) come on for ~5 seconds. It's very annoying, aspecially in a dark bedroom or TV room for this to happen up to 2x an hour. My wife keeps telling me "it hasn't done that in over 3 years with our other provider" and I can't argue that point with her.

In any case, I'm hoping a fix is on the horizon. They are working on it for me. I've ported 2 numbers and committed to 3 full years of service and REALLY don't want to go through the hassle of changing again.

I like the Voipo features, pricing and excellent support and hopefully once I get through these initial startup issues (there are a couple others) it will be smooth sailing and I won't have to even think about phones for the next 3 years.