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Re: Service failure but Adapter's lights normal. Grrr.
The ATA >>IS<< part of your network. The T&Cs say you own it!
Simply: why can't you monitor YOUR ATA's for re-registration faults and email/SMS so we know something's wrong?
Not asking you to monitor my router, just monitor overdue re-registrations - that's in your servers. Why not? If a customer habitually turns off their ATA, you can auto opt-out them.
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