Phantom Offer to Extend??

**robhouston** · 08-10-2011 05:50 AM

I just started a port of another landline number to be my "line 2" on my Grandstream ATA. Last night I had the chance to do a bit of configuring on vPanel to set up the add-on number. At one point, when "upgrading" the virtual number to be an "add-on" line, a screen popped up offering a renewal special of $175 for 2 years (seems different than recent renewal specials). When I clicked on the link to "review renewal options", the screen disappeared and I was returned to vPanel. I was unable to find the screen again, and the promotions link in vPanel has no indication of a renewal promotion.

Was this a fluke or some kind of broken link? I just want to make sure I don't miss a low-cost renewal opportunity.

Thanks!

**VOIPoTim** · 08-10-2011 09:26 AM

Originally Posted by robhouston

I just started a port of another landline number to be my "line 2" on my Grandstream ATA. Last night I had the chance to do a bit of configuring on vPanel to set up the add-on number. At one point, when "upgrading" the virtual number to be an "add-on" line, a screen popped up offering a renewal special of $175 for 2 years (seems different than recent renewal specials). When I clicked on the link to "review renewal options", the screen disappeared and I was returned to vPanel. I was unable to find the screen again, and the promotions link in vPanel has no indication of a renewal promotion.

Was this a fluke or some kind of broken link? I just want to make sure I don't miss a low-cost renewal opportunity.

Thanks!

That shouldn't have appeared.

With that said, if you want to take advantage of it, e-mail support@voipo.com and reference this thread and we'll honor it since it popped up for you.

**robhouston** · 08-10-2011 09:50 AM

Thanks for the fast response, Tim. I think I will take advantage of your offer, since I'm very satisfied with the service, including reliability, voice quality, and support responsiveness.

Thanks again!