2nd line caller id

[martym]

the drop down menu at the top of VPanel doesn't show my virtual number - it still only shows my main number - so I have no way of selecting it...

[usa2k]

the drop down menu at the top of VPanel doesn't show my virtual number - it still only shows my main number - so I have no way of selecting it...

It sounds like you've not upgraded to two different lines, where you can select a virtual number to assign to the 2nd phone port on your ATA. Once you do this, its a new line sharing the same minutes with its own number routing, and contact list, and such.

The down-side is if you want the same routing rules and contacts, you need to add them again, or as you go.