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Thread: Can't Get Grandstream GXP1400 to Authenticate

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  1. 09-20-2013 10:06 PM #1
    tritch
    tritch is offline Senior Member
    Join Date
    Feb 2009
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    Houston suburb
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    253

    Default Re: Can't Get Grandstream GXP1400 to Authenticate

    Quote Originally Posted by ddodell View Post
    There is no BYOD password ... it is your account password and do not regenerate by disabling or re-enabiling the setting.
    Huh?? Account password?? You can't use your own device without a BYOD password that's why it's not working for you.

    https://secure.voipo.com/preferences/softphone
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  2. 09-21-2013 07:25 AM #2
    ddodell
    ddodell is offline Junior Member
    Join Date
    Feb 2012
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    14

    Default Re: Can't Get Grandstream GXP1400 to Authenticate

    Quote Originally Posted by tritch View Post
    Huh?? Account password?? You can't use your own device without a BYOD password that's why it's not working for you.

    https://secure.voipo.com/preferences/softphone
    Yes, after your original post I realized you were correct and everything is now working .... thank you.
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