vPanel Feedback/Suggestions

[barryg]

Teleblock page for example all it says is submit for inclusion. Put your number in and it does not do anything as far as I can tell. I mean your number does not show up under it and there is no way to remove it. No directions at all for it.

As it stands, the Teleblock feature is inscrutable. I suggest removing this feature, or else explaining it clearly.

The feature I really need is a personal list of incoming numbers to block that I can edit (and SEE).

[VOIPoTim]

As it stands, the Teleblock feature is inscrutable. I suggest removing this feature, or else explaining it clearly.

The feature I really need is a personal list of incoming numbers to block that I can edit (and SEE).

You can block numbers for your account under Features - Call Routes.

[scott2020]

I would agree with previous posts about the contacts. It is pretty confusing and took me some trial and error to get right. Also, the first time I go into call routes, the default "group" is selected. But, no option is available for doing something with "group" until you select something else from the drop down like "contact" and then go back to group. After that, you can see your groups and select one.

[barryg]

You can block numbers for your account under Features - Call Routes.

Thanks! I tried creating an incoming call route type "phone number" with call route action "busy" and it works.

There is a small bug in your Vpanel Incoming Routes table display. Only the first 6 out of 7 digits of a local phone number are displayed. The blocking works, but the VPanel display truncates the last digit. If you enter a full 10 digit number with area code, the entire 10 digits are displayed in the table.

There also doesn't seem to be anyway to fill the Name field of the Incoming Routes table entry unless the entry is added from the Contacts list which really doesn't make sense.

[usa2k]

I would expect inbound routing always to be 10 digits.
If you have less, it might partial match something else ... maybe?
I know I also have for my 734-437-xxxx number with 734* routing as a white list.
I block unknown numbers but this route lets local calls (like a doctor's office) through.
I expect the * ensures the 734 is the first of 10 digits.

I bet they have not considered routing a 7 digit number.

[barryg]

I bet they have not considered routing a 7 digit number.

Yes, it looks like you're correct in this. As in too many areas of the VPanel, there are zero directions or entry constraints on what you can enter for a routing number. And a 7-digit number actually works even if it's not displayed correctly! But bottom line is don't do it.

[Xponder1]

How about adding a link you can click that shows your the last 7 days connection information for your devices. Would help with troubleshooting issues.