No devices registered in Vpanel

[Brian]

So, what's that error actually mean? The entry is there now - I'll update tomorrow.

[VOIPoTim]

So, what's that error actually mean? The entry is there now - I'll update tomorrow.

It just means it can't connect to us. Normally it would show a DNS query there.

Example:

Feb 25 02:57:02 XXX.ph.cox.net XXMACXXX DNS Querying host: sip.voipwelcome.com, result ttl=30

Feb 25 02:57:02XXX.ph.ph.cox.net XXMACXXX Query result ip[0]:74.52.58.50,

Feb 25 02:57:02XXX.ph.ph.cox.net XXMACXXX

[VOIPoTim]

These logs are pretty cool now that I know how to check them without the info being relayed from others.

[burris]

Burris - Has yours went down since making the DNS change?

So far registrations are still at an all time high with a huge upward curve all day, so things are still looking good.

The only cases we've seen of an issue were fixed with filling in the DNS info.

First thing this morning, I see the 502 is still up...9 hours now.
This is after putting the suggested DNS in the field.

[burris]

First thing this morning, I see the 502 is still up...9 hours now.
This is after putting the suggested DNS in the field.

Just got back to find the 502 still up for 13+ hours, but line one is unregistered and showing no devices in VPanel.

I will be out for a few hours, so won't be able to do any changes in the meanwhile.

[kevm]

502 Unregistered in V panel AGAIN...!!!!! And my voice mail is not picking up. Just rings forever..

[VOIPoTim]

We just had a hardware failure with a RADIUS server earlier this morning due to load. RADIUS handles call logs and authentication.

With the registration interval set so slow, it could have been denying authentication to some devices in the few minutes it was down and caused a few registration issues this morning unfortunately.

[kevm]

ok Tim. Thanks for the explanation. Rebooting......
Can you (the head man). find anything out about my porting request?
Rebooting now.

Thanks

Kev

[kevm]

Registered fine after reboot...!!!

[sr98user]

Lost registration after almost 3 days. But when I call my number from cell phone I am getting "All circuits are busy" error.