Knowledgebase and FAQs - VOIPo

Toll Free: 949-829-4200

Amazing Customer Service

Articles Search Results

  1. PBX BETA Info Overview Each PBX has its own subdomain/hostname which is used for all connections to it such as logging in, accessing the control panel, SIP registrations, etc. Every function within the PBX is assigned an extension. Every extension within your PB... Read More
  2. VOIPo Voicemail Options  Below are the touch tone options for VOIPo Voicemail: Mailbox Options: Listen to Rec: 1 Save the Recording: 2 Delete the Recording: 7 Foward to Email: 4 ... Read More
  3. Grandstream HT701 / HT702 Installation Guide Connecting Your VOIPo Adapter (Grandstream HT701 / HT702)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your internet connection.   1)  Phone - Plug your tele... Read More
  4. Demo control panels for Reseller Program The following logins are available for demonstration purposes for the reseller program. Reseller interface: Username: resellerdemo Password: demo Full Service Line Reseller Customer: Username: residentialdemo... Read More
  5. What types of Internet connections will VOIPo work with? VOIPo recommends the use of high speed and low latency networks to use our services with optimum quality. Ultimately, the quality of your service with us relies on the quality of your Internet connection. We recommend DSL or Cable I... Read More
  6. Shipping policies For normal residential/small business accounts, devices will be shipped within 7-10 days of the order. Our normal shipping time is 7-10 days. We ship using USPS (2-3 day). Once you receive the shipping e-mail with tracking number, that m... Read More
  7. What is the rollover line or 2nd line on the adapter? A 2nd line rollover is not another telephone number. The VOIPo phone adapter that you receive has two phone line ports for you to utilize. By default, the 2nd port is a rollover of the first line port configured with the same phone number but just co... Read More
  8. How do I order the Virtual Fax Service? VOIPo provides a virtual fax service for customers who wish to have a fax line. To order this service please do the following from your vPanel Account Management Tool (      1) Click on Feature... Read More
  9. How do I order a Virtual Number? To order a Virtual Number:        1) Log into your vPanel Account Management Tool        2) Click the "Features" tab        3) Click "Virtual Num... Read More
  10. What is a Virtual Number? You're able to add additional phone numbers to your account from any cities/rate centers that VOIPo offers service in. These numbers simply point to your primary number established with VOIPo. This is especially useful if you want to have a pres... Read More
Displaying 1 to 10 out of 70 articles found First Page Previous Page Page 1 of 7 Next Page Last Page