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  1. How can I cancel an individual E911 subscription? You can cancel an individual phone number simply by logging into your Reseller Account and navigating as follows: Billing -> Upcoming Transactions.  You will then be able to locate the specific item you are wishing to cancel (in this case the... Read More
  2. How can I create an account? You can create an account simply by logging into your Reseller Account and navigating as follows: Accounts -> Create Accounts.  You will first be required to select the type of account you are wanting to create, the options available will be ... Read More
  3. Basic Troubleshooting Guide If you are experiencing any of the following issues, your router or internet gateway may need additional configuration:   -  No audio - Incoming calls not ringing - Dropped calls   ... Read More
  4. Linksys PAP2T Installation Guide Connecting Your VOIPo Adapter (Linksys PAP2T)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your router.  Within 5 minutes the adapter should configure itself and be ready to use.   1)  Phone -... Read More
  5. Grandstream HT502 Installation Guide Connecting Your VOIPo Adapter (Grandstream HT502)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your internet connection.   1)  Phone - Plug your telephone in... Read More
  6. Linksys RT31P2 Installation Guide Connecting Your VOIPo Adapter (Linksys RT31P2)   To begin using your new VOIPo service, simply connect the VOIPo adapter to your router.  Within 5 minutes the adapter should configure itself and be ready to use.   1)&nb... Read More
  7. How do my customers order service? Customers order service directly from you in whatever way you choose. To setup accounts, you will need to login to your reseller control panel and manually create the accounts for them.... Read More
  8. Sample Number Transfer Letter of Authorization Sample LOA:  http://www.voipo.com/Porting.pdf --- VOIPo Letter of Authorization Thank you for selecting VOIPo. Number Portability allows you to keep your current number while changing your service provider. Upon receipt of ... Read More
  9. Sample Terms of Service The use of services provided by VOIPo LLC [hereafter referred to as "VOIPo"] constitutes agreement to these terms. BY ACTIVATING OR USING THE SERVICE, YOU REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT AND THAT YOU HAVE READ AND UND... Read More
  10. Sample E911 Disclaimer E911 Disclaimer  VOIPo provides you with phone services over your broadband connection. There is an important difference between the VOIPo service and the phone service provided over a traditional phone line -- this difference is that the 9-1... Read More
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