Want a feedback please!!!

[dteague]

Well, I just got a call from my wife. She could not get thru on the VoIP. I went downstairs, checked and line 1 & 2 have no lights. Unplugged the TA, waited 5 seconds, and plugged it back in, and it was working again.

Just frustrating. Never had any issues with Call Vantage (Or Sunrocket before them)

[voip123]

Well, I just got a call from my wife. She could not get thru on the VoIP. I went downstairs, checked and line 1 & 2 have no lights. Unplugged the TA, waited 5 seconds, and plugged it back in, and it was working again.

Just frustrating. Never had any issues with Call Vantage (Or Sunrocket before them)

I started frustrating since day 5 after I signed up for the service. At least once per day the adapter doesn't work for around 15 minutes. Sometimes 2 or 3 times per day. It will back on.

I checked everyone's feed back. None of you is using the WRT54GS. Sounds like the router doesn't like its Linksys cousin - RT31P2.

At the moment, I am writing this post. The Line1 light is out.

[ctaranto]

I started frustrating since day 5 after I signed up for the service. At least once per day the adapter doesn't work for around 15 minutes. Sometimes 2 or 3 times per day. It will back on.

I checked everyone's feed back. None of you is using the WRT54GS. Sounds like the router doesn't like its Linksys cousin - RT31P2.

At the moment, I am writing this post. The Line1 light is out.

What firmware are you running on the WRT54GS?

I know it might be a pain, but did you try hooking things as described in my post? I'd be curious if that resolved your issue.

/c

[dteague]

What firmware are you running on the WRT54GS?

I know it might be a pain, but did you try hooking things as described in my post? I'd be curious if that resolved your issue.

I have a WRT54G2 running dd-wrt, and I have had this issue when the TA was on either side of it. For no reason, the lights will go out for Lines 1 & 2, and I have no dialtone. If the TA is plugged into the cable modem, and the WRT54G2 on the other side, if I have no lights on line 1 & 2, I have no internet access on any of my computers. When I put the TA off the WRT54G2, when it dies, it only takes down the phones as nothing is down line of it.

VoIPo has replaced the TA, and it has made no difference. I did notice their was a later firmware for the TA, and asked VoIPo about it, but they did not thing that would resolve the issue. It seems to be something in the TA that is having the problems.

Right now, I have the TA off the WRT54G2, in the DMZ, ports forwarded, on a static IP address (NAT). Like I have said, it will work fine, then all of a sudden, no Line 1/Line 2 lights and no dialtone.

My wife could care less who we use, as long as "There is dialtone when she picks it up, and people can call us." VoIPo is not making my choice to move to them easy on either one of those points.

[Russell]

I have a WRT54G2 running dd-wrt, and I have had this issue when the TA was on either side of it. For no reason, the lights will go out for Lines 1 & 2, and I have no dialtone. If the TA is plugged into the cable modem, and the WRT54G2 on the other side, if I have no lights on line 1 & 2, I have no internet access on any of my computers. When I put the TA off the WRT54G2, when it dies, it only takes down the phones as nothing is down line of it.

VoIPo has replaced the TA, and it has made no difference. I did notice their was a later firmware for the TA, and asked VoIPo about it, but they did not thing that would resolve the issue. It seems to be something in the TA that is having the problems.

Right now, I have the TA off the WRT54G2, in the DMZ, ports forwarded, on a static IP address (NAT). Like I have said, it will work fine, then all of a sudden, no Line 1/Line 2 lights and no dialtone.

My wife could care less who we use, as long as "There is dialtone when she picks it up, and people can call us." VoIPo is not making my choice to move to them easy on either one of those points.

So how does your service get restored when this happens. Do you power-cycle the ATA?

[dteague]

So how does your service get restored when this happens. Do you power-cycle the ATA?

Yes, As soon as I power-cycle the RT31P2 and it "boots", I have dialtone and I can make/receive calls.

[ctaranto]

dteague,

If you're willing to experiment, would you be willing to hook things up the way I described in the thread http://forums.voipo.com/showthread.php?t=1919 ?

I'd like for someone else to try it out to see if my case was just pure luck, or is there something "special" about bypassing the direct LAN to WAN connection from the WRT to RT.

/c

[voip123]

What firmware are you running on the WRT54GS?

I know it might be a pain, but did you try hooking things as described in my post? I'd be curious if that resolved your issue.

/c

Firmware version v7.50.2. I couldn't find any higher version anywhere.

[ctaranto]

Firmware version v7.50.2. I couldn't find any higher version anywhere.

Oh. The Linksys's firmware. I was curious if you were running dd-wrt or tomato. Have you considered dd-wrt?

I think someone else is going to hook things up the way I described in another thread. When he reports back (and if successful), maybe you can try the same.

/c

[Russell]

I started frustrating since day 5 after I signed up for the service. At least once per day the adapter doesn't work for around 15 minutes. Sometimes 2 or 3 times per day. It will back on.

I checked everyone's feed back. None of you is using the WRT54GS. Sounds like the router doesn't like its Linksys cousin - RT31P2.

At the moment, I am writing this post. The Line1 light is out.

Have you tried with the router next to your modem? Does that work fine? If yes, then you really can't fault VOIPo.