No devices registered in Vpanel

**Brian** · 02-24-2009 06:50 AM

So, just an interesting note, not a complaint: My internet died for about 30 minutes last night. My GS was not registered this morning - my PAP2T (2nd line, BYOD) was. I'm not necessarily saying there's anything wrong - I don't know that a device should re-register after a network failure, but it was just interesting that the PAP2T didn't have any issues.

**burris** · 02-24-2009 08:30 AM

Originally Posted by Brian

So, just an interesting note, not a complaint: My internet died for about 30 minutes last night. My GS was not registered this morning - my PAP2T (2nd line, BYOD) was. I'm not necessarily saying there's anything wrong - I don't know that a device should re-register after a network failure, but it was just interesting that the PAP2T didn't have any issues.

An interesting problem.

I wonder just what it is that tells the ATA to register/re-register?
Evidently the 1 minute setting is not effective for everyone. Maybe the DNS gets confused after the network failure.

**VOIPoTim** · 02-24-2009 12:00 PM

Originally Posted by Brian

So, just an interesting note, not a complaint: My internet died for about 30 minutes last night. My GS was not registered this morning - my PAP2T (2nd line, BYOD) was. I'm not necessarily saying there's anything wrong - I don't know that a device should re-register after a network failure, but it was just interesting that the PAP2T didn't have any issues.

Brian,

Just curious, do you have DNS servers hardcoded into the 502 or is it just the default DHCP?

What about the PAP2T?

**Brian** · 02-24-2009 12:17 PM

Originally Posted by VOIPoTim

Brian,

Just curious, do you have DNS servers hardcoded into the 502 or is it just the default DHCP?

What about the PAP2T?

DHCP on both - which is my router's address, pointing back to Comcast. I have no problem changing it - just let me know what you'd like me to try, if anything.

**VOIPoTim** · 02-24-2009 12:29 PM

Originally Posted by Brian

DHCP on both - which is my router's address, pointing back to Comcast. I have no problem changing it - just let me know what you'd like me to try, if anything.

Are you able to replicate the internet connection loss? If so, could you do it with DNS hardcoded and with it using DHCP?

If anyone else wants to do this too, the more the better.

It looks like in some cases, the GS is not re-pulling DNS from DHCP so we're trying to confirm that now.

**Brian** · 02-24-2009 12:36 PM

Originally Posted by VOIPoTim

Are you able to replicate the internet connection loss? If so, could you do it with DNS hardcoded and with it using DHCP?

If anyone else wants to do this too, the more the better.

It looks like in some cases, the GS is not re-pulling DNS from DHCP so we're trying to confirm that now.

Sure. I'll try it tonight.

**burris** · 02-24-2009 12:56 PM

Tim..

On my 502, DHCP is set to default dynamic...although I have a static IP.

On the PAP2, as I mentioned in a previous post, the DNS is set to the IPs for OpenDNS. 208.67.220.220 and 208.67.222.222
Has been this way since I got it from you and for whatever reason, hasn't missed once since inception.
Also, I have my router set to DHCP as well, even though I have a static IP.

Perhaps the fact that OpenDNS rolls with the punches, it never gets hung up with a DNS problem..

Although I am registered with OpenDNS, I do not have it activated. For you to have programmed it in originally, did your company have to register and set it up?

**Xponder1** · 02-24-2009 02:57 PM

For what its worth I have a Linksys WRT54GS running DD-WRT and I have it configured to assign opendns's dns servers for dhcp AND I have it setup with iptables rules that force dns requests to use opendns.

So for example my kids can not just change their dns server settings and get around the opendns site block outs I have setup. If this thing tries pulling dns at all it has to be going to opendns.